Job Announcement: Temporary Administrative Assistant (June through August)

Friday, April 13, 2018

Are you looking for a summer opportunity to learn about legal services and support the East Bay community? The East Bay Community Law Center (EBCLC) is seeking a full-time Administrative Assistant for a three-month temporary position, starting June 1st through August 31st. This position is an integral part of the administrative team that is the first point of contact for clients seeking legal services, either by phone or in person. Because we strive to be barrier-free and client-centered, we are looking for someone who truly enjoys working with people; has the skills and capacity to respond in an empathetic and respectful way to clients who are often in crisis; and can work effectively in a collegial and fast-paced environment. You will learn about the wide range of legal services EBCLC offers and how social justice is furthered through law and advocacy, while supporting a dynamic and growing organization that is making a difference in the world.

EBCLC is a non-profit legal services organization and the community-based clinical program for Berkeley Law School, committed to increasing justice through education and advocacy and building a culturally diverse workplace, centered on equity. With over 60 staff, 150 law students, and over a $6 million annual budget, EBCLC is the largest provider of free legal advocacy in Alameda County, providing multimodal, collaborative, and holistic legal services to over 5,000 clients yearly and engaging in legislative and policy advocacy at the local and state level.

Primary Responsibilities

  • Provide phone reception, assessing clients’ eligibility and legal issues, and directing clients to appropriate internal or external referrals
  • Provide in-person reception, including following appropriate intake procedures and policies for EBCLC’s various legal practice areas
  • Work collaboratively with other administrative and program support staff to contribute to the effective functioning of the administrative reception group
  • Research, identify and circulate referral information for services beyond those provided by EBCLC that respond to client inquiries and needs
  • Complete data entry and filing for practice area case and brief service files; assist with client satisfaction surveys and other administrative tasks associated with EBCLC’s legal services
  • Provide a variety of clerical and administrative support to EBCLC staff and programs and other duties as assigned by your supervisor

Minimum Qualifications

  • High school diploma or GED required
  • Two years of administrative experience, including proficient to intermediate skills with Microsoft Office suite (Outlook, Word, Excel, and Power Point); database management a plus (Salesforce)
  • Excellent communication skills; fluency in Spanish, Cantonese or Mandarin desirable
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service; experience with de-escalation techniques desirable
  • Ability to work effectively with a diverse range of people and groups, a sincere desire to support clients from underserved communities, and commitment to social justice

Salary and Benefits

Starting hourly rate for this full-time non-exempt position is $21.98 – $32.97, based on number of years of prior relevant experience, as dictated by EBCLC’s salary scale. Benefits include paid leave (vacation, sick, and holidays).

Application Procedures

Interested applicants should submit application materials by email to (include “Temp Administrative Assistant” in the subject line) no later than April 30, 2018. Please note we will review applications on a rolling basis and may schedule interviews prior to the application deadline.

Application materials should include a cover letter, resume, and names/contact information for two professional references. EBCLC is strongly committed to advancing justice through education and advocacy, and the need to transform legal service and legal education. Please take time to review EBCLC’s mission, vision, programs, and website, and ensure that your cover letter reflects how your background, experience, and expertise have prepared you to be successful in performing the responsibilities of the position.

Additionally, EBCLC is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all members of our staff, volunteers, subcontractors, vendors, and clients. To achieve this goal, EBCLC works actively to improve our office climate, systems and structures, communications and community engagement to create an inclusive and respectful workplace that acknowledges and values differences. Please address in your cover letter how your personal background or experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity amongst our staff.

We strongly encourage individuals from traditionally underrepresented communities to apply. EBCLC does not discriminate based on race, color, religious creed, sex, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, military status, prior contact with the criminal justice system, or any other basis prohibited by law.

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