Job Announcement: Intake/Program Coordinator – Housing Practice

Tuesday, May 14, 2019

The Housing Practice of the East Bay Community Law Center (EBCLC) is seeking two (2) full-time Intake/Program Coordinators to assist with client intake and screening and provide administrative support to staff attorneys. The ideal candidate enjoys substantial responsibilities in a fast-paced and dynamic work environment with competing priorities and deadlines. Applicants should be able to work in a team and independently, excel at time management and have strong interpersonal skills.  We are looking for candidates fluent in English as well as a second language—Cantonese, Mandarin or Spanish. 

EBCLC is a non-profit legal services organization and the community-based clinical program for Berkeley Law School, committed to increasing justice through education and advocacy and building a culturally diverse workplace, centered on equity. With over 70 staff, 150 law students, and an $8 million annual budget, EBCLC is the largest provider of free legal advocacy in Alameda County, providing multimodal, collaborative, and holistic legal services to over 5,000 clients yearly and engaging in legislative and policy advocacy at the local and state level.

The Housing Practice is a fast-paced high-volume litigation practice that provides legal representation, advice and information to low-income tenants in Alameda County.

Primary Responsibilities

  • Screen individuals, over the phone and in the office, for eligibility for services; assess legal issues and provide or coordinate appropriate assistance.
  • Provide administrative support to attorneys and law students with preparation, service and filing of legal pleadings (including preparation of exhibits and materials) in state court.
  • Initiate, coordinate and organize outreach and trainings with community-based organizations and social service agencies.
  • Enter data into client database to ensure accurate accounting of information and services disseminated as required for grant or project reporting.
  • Provide translation assistance and interpret for client meetings and interviews as needed.
  • Meet with clients and prepare paperwork under the supervision of attorneys.
  • Advocate on behalf of clients with city and state agencies and community-based organizations.
  • Other duties as assigned by Supervisor.

Minimum Qualifications

  • 2 years’ experience in an administrative, social or legal services environment; BA degree or Paralegal Certificate may substitute for experience requirement.
  • Demonstrated proficiency with Microsoft Office Suite, and Google Docs. Ability to pick up new computer skills quickly.
  • Demonstrated ability to work well with people of diverse ethnic, cultural, religious, educational, and socioeconomic backgrounds.
  • Ability to work under pressure and with people in crisis, including people with mental disabilities, in an empathetic and professional
  • Strong verbal and written communication skills.
  • Excellent organizational skills; ability to be detail-oriented, multi-task, set priorities, and work independently, but in close coordination with other staff.
  • High degree of flexibility; strong sense of humor; ability to work supportively with team of hard-working and passionate social justice attorneys.
  • Bilingual ability required, in Spanish, Cantonese or Mandarin and English.

Salary and Benefits

Starting salary for this hourly position is $25.82-$34.62/hour based on number of years of prior experience, as dictated by the EBCLC salary scale. Please note EBCLC’s standard work week is 35 hours.

Benefits include fully paid health insurance (medical, dental, and vision) for employees and their dependents, life and disability insurance, and generous paid leave (vacation, sick, and holidays); EBCLC also offers flexible spending accounts for qualified health, dependent care, and commute expenditures; and retirement options.  Professional development support includes membership in the relevant local, statewide and/or national associations, attendance at relevant conferences, as determined by EBCLC’s professional development policy and budget.

Application Procedure:

Interested applicants should submit application materials by email to jobs@ebclc.org (include “Housing Program Coordinator” in the subject line). Please note we will review applications on a rolling basis. The positions will remain open until filled. Application materials should include a cover letter, resume, short writing sample, and names/contact information for two professional references.

EBCLC is strongly committed to advancing justice through education and advocacy, and the need to transform legal services and education. Additionally, EBCLC is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all staff, volunteers, clients, subcontractors, and vendors. To achieve this goal, EBCLC works actively to improve its office climate, systems and structures, communications, and community engagement to create a respectful workplace that acknowledges and values differences.

Please take time to review EBCLC’s mission, vision, programs, and website, and ensure that your cover letter reflects how your background, experience, and expertise have prepared you to be successful in performing the responsibilities of the position. Please also address how your personal background or experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity amongst our staff.

We strongly encourage individuals from traditionally underrepresented communities to apply. EBCLC does not discriminate on the basis of race, color, religious creed, sex, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, military status, prior contact with the criminal justice system, or any other basis prohibited by law.

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