Job Announcement: Data Analyst- Development & Communications Team

Friday, July 17, 2020

East Bay Community Law Center (EBCLC) is a non-profit legal services organization, the community-based clinical program for U.C. Berkeley Law School, and one of the Bay Area’s largest and most effective systems disrupters.  With a dual service and teaching mission, EBCLC is a racial justice organization committed to increasing justice through education and advocacy and building a culturally diverse workplace, centered on equity.

With over 80 staff, 150 law students a year, and a nearly $9 million annual budget, EBCLC is the largest provider of free legal services in Alameda County, providing multimodal, collaborative, and holistic legal services to over 5,000 clients annually and engaging in legislative and policy advocacy at the state and local level.

The Data Analyst works closely with the Development and Program Teams to implement processes for evaluating EBCLC’s approach to legal services and training, integrate data from internal and external sources, design and implement qualitative and quantitative studies, and create internal and external reports.

The Data Analyst is responsible for maintaining the availability, integrity, and confidentiality of the organization’s information systems; recommending information technology solutions to program staff and management; and implementing such solutions. The position requires a sophisticated, detail-minded individual with a passion for using data to understand and improve our core services and help us better communicate with technical and non-technical audiences who we are and what we do.

Primary Responsibilities 

  • Serve as the primary manager of the organization’s LegalServer database system. Work with the development (fundraising) team, including Contracts Officer, Senior Grants Officer, and Donor Database Manager, and program staff to develop, implement and manage a framework to consistently and rigorously monitor and evaluate case management data. Responsible for managing relations with the Legal Server provider to ensure the availability, software updates, backup, and security of the system.
  • Demonstrated ability to work with a diverse team of individuals with varying levels of knowledge of database/data collection.
  • Establish policies, protocols, and practices for data collection, analysis, and reporting by working with Contracts Officer, Senior Grants Officer, and program staff to make gathering and analyzing data more efficient, effective, and secure.
  • Database administrator for critical systems across the organization (i.e., Legal Server for case management, DocuSign for general operations). Troubleshoot and escalate systems issues in a timely manner, maintain communication with impacted users, and document resolutions.
  • Identify and implement systems and technology that support more efficient data management within EBCLC.
  • Provide clear and useful reports, case studies, and data visualizations for presentations and internal learning (such as dashboards) for staff, board, and other stakeholders.
  • Execute other tasks as needed to achieve the goal of leveraging data analytics across the organization or as assigned by the Supervisor.
  • Provide support to departments through conducting research on available systems and applications, system upgrades and improvements, building reports, training users and staying up-to-date on new features and functionality.
  • Maintain and create documentation for all projects and systems.
  • Implement data security and governance best practices across the organization and in coordination with the Berkeley Law IT team as needed.

Must Haves:

  • Bachelor’s or Associate’s degree and 3+ years of experience, preferably in a legal non-profit environment, or an equivalent combination of education and experience.
  • Demonstrated knowledge of database systems and CRMs.
  • Familiarity with a variety of qualitative, quantitative, and mixed-method research techniques; specialists in one or more of these areas encouraged.
  • Experience manipulating and analyzing data in Excel.
  • Understanding of SQL databases and files.
  • Familiarity with data visualization tools (Power Bi, Tableau, etc…).
  • Demonstrated experience in designing, implementing, and analyzing surveys; ability to use Census and other publicly-available survey datasets.
  • Ability to interpret and share data findings with both technical and non-technical audiences, including strong data visualization skills.
  • Ability to use rigorous logic and methods to solve difficult problems with effective solutions; demonstrate intellectual curiosity and strong critical thinking skills.
  • Demonstrated ability to multi-task, meet deadlines, measure performance against goals, and work accurately with attention to details.
  • Ability to adapt based on changing priorities and lessons learned and be results-driven.
  • Demonstrated ability to work autonomously as well as part of a team.
  • Ability to employ a racial, economic, and social justice framework to evaluation.

Nice To Haves:

  • Experience working with LegalServer Database.
  • Familiarity with the civil legal services sector and/or commitment to social justice highly desirable.

 

Workplace Expectations:

  • Due to COVID19, all EBCLC employees are working remotely. The Data Analyst and all EBCLC employees will continue to work remotely as long as California’s Shelter in Place remains in effect. The expectation is that the Data Analyst will work in our office in Berkeley, California when it is safe to do. EBCLC will provide the necessary equipment to fulfill the job responsibilities of working from home.

 

Salary & Benefits: 

Starting salary for this full-time exempt position is $68,000 – $88,000 based on a number of years of prior relevant experience, as, as dictated by the EBCLC salary scale.

Benefits include fully paid health insurance (medical, dental, and vision) for employees and their dependents, life and disability insurance and generous paid leave (vacation, sick, and holidays); flexible spending accounts for qualified health, dependent care and commute expenditures; and retirement options.

Professional development support includes membership in the relevant local, statewide, and/or national associations, as well as attendance at relevant conferences in accordance with EBCLC’s professional development policy and budget.

 

Application Procedure: 

Interested applicants should submit application materials by email to jobs@ebclc.org (include “Data Analyst” in the subject line).

Please note we will review applications on a rolling basis and will begin initial application reviews as early as July 23, 2020. The position will remain open until filled.

Application materials should include a cover letter, resume, and names/contact information for two professional references. In your cover letter, please share how your direct lived experience informs your interest in this position and the skills you will bring. EBCLC is strongly committed to advancing justice through education, advocacy, and the need to transform legal services and legal education.

EBCLC is strongly committed to advancing justice through education, advocacy, and the need to transform legal services and legal education. Additionally, EBCLC is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all staff, volunteers, subcontractors, vendors, and clients. To achieve this goal, EBCLC works actively to improve our work culture, systems and structures, communications, and community engagement to create an inclusive and respectful workplace that acknowledges and values differences.

Please take some time to review EBCLC’s mission, vision, programs, and website to ensure that your cover letter reflects how your background, experience, and expertise have prepared you to be successful in performing the responsibilities of this position. Please also address how your personal background or experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity among our staff.

We strongly encourage individuals from traditionally underrepresented communities to apply. EBCLC does not discriminate on the basis of race, color, religious creed, sex, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, military status, prior contact with the criminal justice system, or any other basis prohibited by law.

 

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