Program Coordinator – Immigration Practice

Monday, September 28, 2020

The East Bay Community Law Center (EBCLC) is seeking a Program Coordinator to support the administrative and programmatic needs of its Immigration Program. The ideal candidate works well in a fast-paced collaborative environment, can juggle and prioritize competing demands, and is committed to furthering the mission for racial justice.

EBCLC is a non-profit legal services organization, the community-based clinical program for U.C. Berkeley Law School and one of the Bay Area’s largest and most effective systems disrupters.  With a dual service and teaching mission, EBCLC is a racial justice organization committed to building a culturally diverse workplace, centered on equity. With about 80 staff, 150 law students a year, and a nearly $9 million annual budget, EBCLC is the largest provider of free legal services in Alameda County, providing multimodal, collaborative, and holistic legal services to over 8,000 clients annually and engaging in legislative and policy advocacy at the state and local level.

Primary Responsibilities:

  • Prepare various forms, including work permit applications, green card renewals and change of address forms
  • Draft client closing letters and prepare physical files for storage
  • File documents at local courts in Berkeley, San Francisco and Martinez as needed
  • Handle all client file-related needs for the program, including scanning files for closure and scanning documents to staff working remotely
  • Regularly check, route and respond to voicemails coming to the program’s general voicemail
  • Maintain the program’s master calendar, including keeping track of work permit renewal deadlines, calendaring hearings and interviews, student trainings and team schedules
  • Handle mail for the program (sending, scanning and filing)
  • Provide support with scheduling and managing client appointments
  • Provide documents such as work permits and green cards to clients at the office
  • Additional tasks as assigned by Supervisor

Minimum Qualifications:

  • Two (2) years experience in an administrative, social or legal services environment; BA degree may substitute for experience requirement
  • Demonstrated proficiency with Microsoft Office Suite. Ability to pick up new computer skills quickly.
  • Demonstrated ability to work effectively with a diverse range of groups, including people of color, homeless people, immigrants, non-English speakers, people with mental disabilities, people experiencing domestic violence, law students, service providers, government employees, community partners, elected officials, and law school faculty
  • Ability to work with people in crisis, including people with mental disabilities, in an empathetic and professional manner; demonstrated de-escalation skills or willingness to learn
  • Strong verbal and written communication skills
  • Excellent organizational skills; ability to be detail-oriented, multi-task, set priorities, and work independently, but in close coordination with other staff
  • High degree of flexibility; strong sense of humor; ability to work well with incredibly busy team
  • Strong commitment to social justice
  • Comfortable talking to a high volume of callers
  • Fluency in Spanish with demonstrated ability to interpret accurately between English and Spanish is required. Candidates will be tested on this as part of the interview process.

Salary and Benefits

Starting salary for this full-time, non-exempt position is $23.63/hour to $34.62/hour based on number of years of relevant experience, as dictated by the EBCLC salary scale.

Benefits include fully paid health insurance (medical, dental, and vision) and generous paid leave (vacation, sick, and holidays).

 

Workplace Expectations

Due to COVID19, nearly all EBCLC employees are primarily working remotely. Please note, however, that the Immigration Program Coordinator will be expected to work in the office 2-3 days per week.  EBCLC will provide equipment to fulfill the job responsibilities of working from home the rest of the week, including a laptop.

 

Application Procedure

Interested applicants should submit application materials by email to jobs@ebclc.org (include “Immigration Program Coordinator” in the subject line) no later than October 23, 2020. EBCLC will review applications on a rolling basis and may schedule interviews before the closing date. Anticipated start date November 2020. Application materials should include a cover letter, resume and names/contact information for two professional references.

EBCLC is strongly committed to advancing justice through education and advocacy, and the need to transform legal services and legal education. Additionally, EBCLC is committed to building a culturally diverse workplace centered on equity and providing an inclusive, welcoming, and culturally responsive environment for all staff, volunteers, subcontractors, vendors, and clients. To achieve this goal, EBCLC works actively to improve our office climate, systems and structures, communications, and community engagement to create an inclusive and respectful workplace that acknowledges and values differences.

Please take time to review EBCLC’s mission, vision, programs, and website, and ensure that your cover letter reflects how your background, experience, and expertise have prepared you to be successful in performing the responsibilities of the position. Please also address how your personal background or experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural responsiveness and diversity amongst our staff.

We strongly encourage individuals from traditionally underrepresented communities to apply. EBCLC does not discriminate on the basis of race, color, religious creed, sex, gender, gender expression, gender identity, age, national origin, ancestry, disability, marital status, sexual orientation, military status, prior contact with the criminal justice system, or any other basis prohibited by law.

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