Consumer Justice Clinic

The Consumer Justice & General Clinic provides brief services to low-income consumers facing a wide variety of issues, including debt collection, student loans, credit reporting, predatory lending, identity theft, and consumer scams through legal clinics and appointments. Consumer issues are those that are related to debt and financial problems stemming from personal, household, or family use. The Consumer Justice Clinic also pursues state policy initiatives that address the most significant challenges faced by low-income consumers, particularly immigrants and those with language barriers. As a clinic of Berkeley Law, we provide these free services to qualified Alameda County residents with the help of law students and volunteers who are trained and supervised by experienced staff attorneys. Currently, all services are provided remotely with the expectation that we will resume in-person services when it is safe for our community to do so. Until then, please check out our eligibility below or click here to fill out an intake form to get started.

PLEASE NOTE: Our clinic unfortunately, doesn’t have the capacity to support with any of the following issues: Foreclosures, probate/trust issues, tax issues, municipal fine and fees, municipal fees for juvenile, insurance support, employment, mortgage issues, housing issues not in litigation for back rent, discrimination, or police misconduct

The Consumer Justice & General Clinic runs a General Legal Clinic, where low-income Alameda County residents can get information and advice regarding a wide variety of legal issues.

How can we help?

For more information about the services that Consumer Justice & General Clinic provides, click here!

PLEASE NOTE: Our clinic will be closed from Wednesday, November 2, 2022 to Monday, January 9, 2023.

At this time, we do not have capacity to assist with any new consumer related issues. We will reopen our clinic on Monday, January 9, 2023.

For additional resources on other consumer issues, please see the list of Legal Service Providers below.

  1. Bay Area Legal Aid
  • Service Area: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, and Santa Clara counties
  • Consumer issues: Debt collection lawsuits, scams, unfair credit reporting, student loans, bankruptcy, foreclosure prevention, and innocent spouse tax relief

*Note: By appointment only, so please review their calendar for availability to make an appointment if you need assistance.

  1. Legal Assistance to the Elderly
  • Service Area: San Francisco
  • Eligibility: Clients must be San Francisco residents, age 65 years old and over, or age 18 to 59 with a disability
  • Consumer issues: Problems with creditors and problems obtaining or retaining public benefits
  • LAE does NOT assist with bankruptcy, problems with state or federal taxes, or any problem involving criminal charges.
  1. La Raza Centro Legal Senior Law Program
  • Service Area: San Francisco
  • Eligibility: Clients must be San Francisco residents, age 65 years old and over, or age 18 to 59 with a disability
  • Consumer issues: Debt collection lawsuits, harassment by collections agencies, identity theft
  1. Open Door Legal
  • Service Area: San Francisco Districts 5, 10, and 11 / Zip codes: 94107, 94124, 94134, 94112, 94132, 94117, 94115, 94122, 94102
  • Consumer issues: Personal injury, real property, predatory lending, contract fraud, identity theft, bankruptcy, debt collection, SSI / SSDI and other public benefits
  1. AIDS Legal Referral Panel
  • Service Area: Alameda, Contra Costa, Marin, San Francisco, San Mateo, Solano, and Sonoma counties
  • Eligibility: Clients must be residents of one of the above counties and living with HIV/AIDS
  • Consumer issues: Bankruptcy, credit, contracts, government benefits, medical malpractice, real estate, tax
  • *Note that their services are by appointment only, so please review their calendar for availability to make an appointment if you need assistance.
  1. Independent Living Resource Center
  • Service Area: San Francisco
  • Eligibility: Clients must be San Francisco residents, age 18 to 59 and living with a disability
  • Consumer issues: Debt collection, medical debt, administrative hearings on public benefits (SSI, SSDI, CAPI)
  1. Smart Money Coaching

*NOT a legal services provider*

  • Service Area: San Francisco
  • Consumer issues: Credit counseling, money management, drafting letters to creditors and student loan servicers, debt reduction plans, public benefits screening, opening a free bank account
  1. Sparkpoint Credit Counseling

*NOT a legal services provider*

  • Service Area: Alameda, Contra Costa, Marin, Napa, San Mateo, Santa Clara, and Solano counties
  • Consumer issues: Credit counseling, money management, tax preparation, banking/financial products, public benefits screening and enrollment assistance, peer lending circle
  1. Alameda County Bay Association Lawyer Referral Service
  • Service area: Alameda

POR FAVOR NOTE: Nuestra clínica estará cerrada desde el miércoles 2 de noviembre de 2022 hasta el lunes 9 de enero de 2023. En este momento, no tenemos capacidad para ayudar con ningún problema nuevo relacionado con el consumidor. Reabriremos nuestra clínica el lunes 9 de enero de 2023. Para obtener recursos adicionales sobre otros problemas del consumidor, consulte la lista de proveedores de servicios legales en esta enlace de computadora aquí.

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