The Consumer Justice & General Clinic provides brief services to low-income consumers facing a wide variety of issues, including including but not limited to: debt collection, student loans, credit reporting, predatory lending, identity theft, and consumer scams.
Attorneys and advocates may provide the following types of assistance:
- Defending consumers from debt-collection activities, including lawsuits.
- Protecting consumers’ assets by contesting wage garnishments, bank levies, and other creditor liens.
- Educating consumers through materials and outreach about deceptive, unfair, illegal, and/or predatory consumer programs and practices.
- Assisting borrowers to discharge their federal student loans or enter into more affordable repayments agreement.
- Defending consumers in disputes regarding repayment of private student loans.
- Financial assessments to help consumers develop strategies for prioritizing and resolving debts.
- Correcting credit reporting errors.
- Assisting victims of identity theft.
- Defending and litigating against operations that victimize non-English speaking immigrant populations.
- Reducing barriers to housing (i.e., bad credit keeping you out of housing).
- Assisting with storage unit disputes.
- Providing support for consumers whose cars have been towed.
Am I eligible for these services?
For consumers, free legal services are provided to individuals who:
- Fall within our housing income guidelines.
* The East Bay Community Law Center provides free legal services to eligible East Bay clients. Specific service criteria vary by subject matter and change over time, so please contact the office with any specific questions.
** EBCLC cannot provide legal information or advice via email. Please contact us during regular intake hours to determine eligibility for services.
*** These amounts are 30% of the current Alameda County Area Median Income established by HUD.
How do I receive these services?
The Consumer Justice Clinic is currently closed for new clients and we will not be returning any calls. They will reopen on Tuesday, January 19, 2021.
If you need legal assistance with your consumer related issue prior to January 19th, please contact:
- Bay Area Legal Aid: 800-551-5554
- Housing and Economic Rights Advocates: 510-271-8443
- The Alameda County Bar Association and ask about their Community Legal Assistance Saturday Program: 510-302-2222.